Support

How Can We Help?

At Premier Members Credit Union, we put members first. That’s why we’re always here when you need us. Reach out using the info below or browse our online resources to find what you need.

Member Services
Contact Center

303.657.7000

Monday – Friday: 8:00am to 6:00pm (MDT)
Saturday: 9:00am to 1:00pm (MDT)

24/7 Phone Support 303.417.1825
Email Us [email protected]
Find a Branch or ATM View All Locations
Branch Appointments Book a Meeting
Quick Links

Open a New Account

Apply for a Loan

Additional Help Options

Online Banking
FAQs
Additional Resources Visit our Resource Center
Credit Card Activation 1.800.466.0040 (or 501.588.0893 for International calls)
Debit Card Activation and PIN changes 1.866.762.0558 (or 501.588.7531 for International calls)
Lost or Stolen
Credit Cards
1.800.VISA.911 for 24-hour assistance if you are in the U.S.(or 1.410.581.9994 for International calls). After blocking your card, please call Premier Members CU at 303.657.7000 during regular business hours to have your card re-issued.
Lost or Stolen Visa Debit Card 1.888.241.2510 for 24-hour assistance. After blocking your card, please call Premier Members CU at 303.657.7000 during regular business hours to have your card re-issued.
Notify us of your Travel Plans For your security and protection, please use the Card Management widget in online banking or contact us if you plan to use your Premier Members CU credit and debit cards while traveling. 303.657.7000
Deposit, Payments, & Correspondence Address 360 Interlocken Blvd Ste 200
Broomfield, CO 80021
Corporate Address 5505 Arapahoe Avenue
Boulder, CO 80303

TellerPhone Express

Account information made easy

TellerPhone Express is Premier Members CU’s 24-hour direct inquiry automated account line. You can enjoy the convenience of using a phone to access your Credit Union accounts from home, work, or even if you are out of town. TellerPhone Express is extremely easy to use and all transactions are free. Please visit your local branch or call our contact center (303.657.7000) for enrollment assistance before using this service for the first time.

With TellerPhone Express Banking you can:

  • Check all account balances – Savings, Checking, Club, Certificate, etc.
  • Check your loan balance, next payment amount and due date.
  • Make transfers between your accounts.
  • Inquire on a specific cleared check or range of checks.
  • Hear a complete transaction history of deposits, withdrawals and dividends.
  • … and much more!

To use TellerPhone Express, simply dial our automated line(s):
303.417.1825 or 1.877.417.1825
24 hours a day/7 days a week/365 days a year