Security Updates & Information

Check this page for the latest security and services information

Security Updates

Learn about the latest security updates

Service Updates

Check the current status of our services and operations

FAQ

View our Frequently Asked Questions

Security Updates

06/24- Online Banking Security update

In an effort to provide the best possible protection against fraud and account takeover attempts, we recently implemented an additional cybersecurity product for our online and mobile banking systems. Learn more

04/24- One Time Passcodes

We’ve added a new layer of security to our credit and debit cards, especially useful for cardholders shopping online. One-time passcodes sent to your mobile phone will help us ensure that your transaction belongs to you. Learn more

Service Updates

Available Limited Availability Unavailable
Branches
Contact Center
ATMs
Online Banking
Mobile App
Artie (AI Virtual Assistant)

Frequently Asked Questions

Data & Safety

Is my money safe?

Yes, your money is safe and secure.

How do I keep my information safe from fraudsters?

As a reminder, PMCU will never ask you for private information like your online banking User ID and password, your card number / CVV / PIN, or other private account information.

Digital

Where can I download the Mobile App?

To download our App visit either the Apple App Store or Google Play on your device and search “Premier Members Credit Union.”

How to keep my money safe from fraudsters online?

3 Tips to Avoid Fraud/Cryptocurrency Scams

  1. Set up extra security measures in your digital banking platform, including multi-factor authentication (MFA), alerts, and transfer limits.
  2. Treat your digital wallet the same way you treat your physical wallet.
  3. Always be mindful of potential scammers. The online world is just as susceptible to theft as the physical world, so if something seems too good to be true, it probably is.