Security Updates & Information
Check this page for the latest security and services information

Security Updates
Learn about the latest security updates

Service Updates
Check the current status of our services and operations

FAQ
View our Frequently Asked Questions
Security Updates
06/24- Online Banking Security update
In an effort to provide the best possible protection against fraud and account takeover attempts, we recently implemented an additional cybersecurity product for our online and mobile banking systems. Learn more
04/24- One Time Passcodes
We’ve added a new layer of security to our credit and debit cards, especially useful for cardholders shopping online. One-time passcodes sent to your mobile phone will help us ensure that your transaction belongs to you. Learn more
Service Updates
Available | Limited Availability | Unavailable |
---|---|---|
Branches | — | — |
Contact Center | — | — |
ATMs | — | — |
Online Banking | — | — |
Mobile App | — | — |
Artie (AI Virtual Assistant) | — | — |
Frequently Asked Questions
Data & Safety
Is my money safe?
Yes, your money is safe and secure.
How do I keep my information safe from fraudsters?
As a reminder, PMCU will never ask you for private information like your online banking User ID and password, your card number / CVV / PIN, or other private account information.
Digital
Where can I download the Mobile App?
To download our App visit either the Apple App Store or Google Play on your device and search “Premier Members Credit Union.”
How to keep my money safe from fraudsters online?
3 Tips to Avoid Fraud/Cryptocurrency Scams
- Set up extra security measures in your digital banking platform, including multi-factor authentication (MFA), alerts, and transfer limits.
- Treat your digital wallet the same way you treat your physical wallet.
- Always be mindful of potential scammers. The online world is just as susceptible to theft as the physical world, so if something seems too good to be true, it probably is.