Support
How Can We Help?
At Meritrust Credit Union, we put members first. That’s why we’re always here when you need us. Reach out using the info below or browse our online resources to find what you need.
As part of our ongoing efforts to align our support resources, we’re making an update to our contact center hours. This change helps us better align coverage with member needs while continuing to provide consistent support.
Beginning March 30, our contact center hours will be:
- Monday-Friday: 9:00am-5:30pm MT
- Saturday: 9:00am-12:00pm MT
If you have any questions or need assistance, please don’t hesitate to contact us at 303.657.7000.
| Member Services Contact Center |
Monday – Friday: 8:00am to 6:00pm (MT) |
| 24/7 Virtual Assistant | Meet Artie |
| Email Us | [email protected] |
| Find a Branch or ATM | View All Locations |
| Quick Links |
Additional Help Options
| Online Banking | |
| FAQs | |
| Additional Resources | Visit our Resource Center |
| Credit Card Activation | 1.800.466.0040 (or 501.588.0893 for International calls) |
| Debit Card Activation and PIN changes | 1.866.762.0558 (or 501.588.7531 for International calls) |
| Lost or Stolen Credit Cards |
1.800.VISA.911 for 24-hour assistance if you are in the U.S.(or 1.410.581.9994 for International calls). After blocking your card, please call Meritrust Credit Union at 303.657.7000 during regular business hours to have your card re-issued. |
| Lost or Stolen Visa Debit Card | 1.888.241.2510 for 24-hour assistance. After blocking your card, please call Meritrust Credit Union at 303.657.7000 during regular business hours to have your card re-issued. |
| Notify us of your Travel Plans | For your security and protection, please use the Card Management widget in online banking or contact us if you plan to use your Meritrust Credit Union credit and debit cards while traveling. 303.657.7000 |
| Deposit, Payments, & Correspondence Address | 360 Interlocken Blvd Broomfield, CO 80021 |
| Corporate Address | 360 Interlocken Blvd Broomfield, CO 80021 |
