Member Assistance Program

We care about our members’ personal and financial health and we are here to support you through difficult times. We have a range of solutions available through our Member Assistance Program. We are here to assist our members who are facing hardship in the following ways:

Skip A Payment


We may be able to defer payments on existing loans and credit card balances for a small fee.

Line of Credit

Line of Credit


Increase the limit on your existing lines of credit to provide an additional safety net.

Line of Credit

Waiving penalties for early share certificate withdrawal


If you need access to funds in a share certificate, we will waive any early withdrawal penalties.

Line of Credit

Refund any late fees on loans/credit report adjustments


Contact us to see if you are eligible.

Mortgage Assistance


To help members who may be suffering financial hardship due to losing their job or another loss of income, you may qualify for a forbearance on your mortgage payment.*

If you are in need of a mortgage forbearance, please fill out the online form and a Premier Members representative will call you back to discuss your options.

If you’re experiencing difficulties, please reach out at 303.657.7000 – to discuss your situation and see how we can help.

*Additional disclosures and requirements will be provided to you after speaking with a PMCU representative who can address your specific situation and the options available to you.